Deliver recommended actions to the people in the best position to respond

CustomerXP™ automatically sends recommended actions to the right teams, in the tools they use, so they can take the steps that will improve customer satisfaction, spend, and loyalty.
Automatically trigger actions in your CRM, ticketing systems, messaging apps and more, to create a single system of action that puts the customer at the heart of the manufacturing organization.

Digital Transformation for Manufacturers

Manufacturing customers engage with CustomerXP™ to measure customer experience in real time and respond quickly with intelligent actions.

Delivering great customer experiences requires actionable insights that result from the increasing online communication channels as well as through contact centers. The customer journey has evolved since the pandemic to include less traditional methods than in years past. Manufacturers must measure the customer experience across all their touchpoints. InfoSearch’s CX solutions can help you do just that.

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